Mental Matters

Dr Venuri Gunatilake GP Lichfield

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Dr Venuri Gunatilake GP Lichfield – About Our Surgery

Dr Venuri Gunatilake GP Lichfield is dedicated to delivering personalised, high-quality NHS care to the people of Lichfield. Our surgery is committed to supporting patients through every stage of life. Moreover, we focus on accessibility, efficiency, and clear communication. As a result, our patients receive care they can trust and understand.

Surgery Opening Hours and After-Hours Support

We offer convenient opening hours to suit your lifestyle. Furthermore, when the surgery is closed, NHS 111 is available for medical advice. Clear contact information is always displayed online and in our waiting area. Consequently, you have access to guidance whenever needed.

Meet the Dr Venuri Gunatilake GP Lichfield Team

Our team includes experienced GPs, nurses, and support staff. Dr Venuri Gunatilake GP Lichfield ensures all staff follow the latest clinical guidance. Additionally, we engage in regular training and professional development. As a result, our team delivers safe, up-to-date care with compassion.

Careers with Dr Venuri Gunatilake GP Lichfield

We welcome healthcare professionals who value teamwork and patient care. Explore our current vacancies online. Moreover, we provide staff with ongoing support and development. Hence, joining our team is an opportunity to grow in a positive, supportive environment.

Surgery Policies and NHS Commitments

We follow NHS-approved policies for patient safety, confidentiality, and equality. Likewise, our procedures are reviewed and updated frequently. Additionally, we clearly explain these policies to patients. For this reason, your rights and our responsibilities are transparent.

Feedback and Complaints Process

We value all feedback from our patients. Moreover, suggestions help us refine and improve services. We handle complaints promptly and professionally. Consequently, your voice helps shape how we deliver care in the future.

Services Available at Our Practice

Our services include test results, vaccinations, sick notes, chronic illness care, and more. Additionally, many services can be accessed online. Book appointments, order prescriptions, and view medical records easily. As a result, managing your health becomes simple and efficient.

Patient Participation Group (PPG)

Our Patient Participation Group gives you a voice in shaping your care. Furthermore, it allows patients to provide feedback directly to the surgery. We welcome new members. Consequently, the group drives meaningful improvements in care quality.

CQC Ratings and Quality Standards

The Care Quality Commission inspects our surgery regularly. We meet all essential NHS standards for safety and service quality. Additionally, we act on every recommendation. Hence, you can rely on care that is regulated and trustworthy.

Working with the ICB and Supporting Research

We collaborate with the local Integrated Care Board to strengthen regional healthcare. Moreover, our practice takes part in NHS-supported research projects. As a result, we help improve future care through innovation and evidence-based practice.

Accessing Health Records and Online Tools

Our secure online services allow patients to manage their health information quickly. Furthermore, carers can request access to someone else’s records with permission. Therefore, managing care for yourself or a loved one becomes more convenient.

Wellbeing and Community Health Resources

We offer resources to support your physical and mental wellbeing. Additionally, we provide links to trusted local and national services. Likewise, our team guides patients through lifestyle changes and long-term care. As a result, your overall health stays a top priority.

Dr Venuri Gunatilake GP Lichfield

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