Carmen Lombard – Family Support Counsellor

Carmen Lombard - Family Support Counsellor

Carmen Lombard serves as a Family Support Counsellor with Virtual Care Professional Services, specialising in guiding families through the challenges of addiction. Early in her career, she recognised that addiction affects not only individuals but also entire family systems. Consequently, she pursued roles that combined clinical expertise with compassionate outreach. For several years, Carmen led interventions as the Family Liaison Manager at The Cedars Private Drug & Alcohol Treatment Centre. There, she designed programmes that fostered healing for clients and their loved ones. Moreover, her own experiences navigating family dynamics shaped her belief that recovery thrives when families unite around shared understanding and support.

Carmen holds advanced certifications in Addiction Counselling and Family Systems Therapy. Furthermore, she continuously updates her skills through professional development workshops and peer-mentoring networks. As a result, she integrates evidence-based methods—such as Motivational Interviewing and Cognitive Behavioural Therapy (CBT)—with holistic practices that address emotional, social, and spiritual needs. Meanwhile, she cultivates a safe, non-judgemental space where families can explore underlying issues and rebuild trust. Through this comprehensive approach, Carmen ensures that every client feels both heard and empowered.

Services

• Family Counselling: Provides structured sessions that help families understand addiction dynamics, improve communication, and establish healthy boundaries.

• Family Interventions: Facilitates goal-oriented interventions that motivate loved ones to seek treatment and engage in the recovery process.

• Aftercare Support: Delivers ongoing guidance post-treatment, including regular check-ins, relapse-prevention planning, and peer-support circles.

• Educational Workshops: Conducts interactive seminars on coping strategies, stress management, and available community resources.

Each service reflects Carmen’s commitment to personalised care. Additionally, she customises every plan to suit each family’s unique history and goals. Consequently, participants gain both insight and practical tools to sustain long-term resilience. Meanwhile, Carmen’s workshop formats leverage small-group learning, ensuring that every voice contributes to collective growth.

Additional Information

The practice operates on a secure telehealth platform and offers private online consultation rooms that prioritise confidentiality. Furthermore, clients can attend in-person sessions at partner locations equipped with comfortable seating and guided-journaling stations. Carmen also provides portable wellness kits—including mindfulness-prompt cards and gentle stretching guides—to reinforce session work between meetings. Moreover, she hosts monthly peer-support gatherings where families share experiences and encouragement. These events foster community bonds and reduce isolation.

Carmen’s holistic philosophy addresses the spirit, mind, and body, ensuring that every intervention heals multiple dimensions of well-being. She collaborates with multidisciplinary teams—including dietitians, physiotherapists, and spiritual care providers—to offer comprehensive support. Therefore, families receive a well-rounded recovery ecosystem that adapts to evolving needs.

Clients consistently praise Carmen’s empathetic style and clear guidance. They frequently report rapid improvements in family cohesion, communication, and overall mental health. Meanwhile, ongoing feedback surveys drive continuous refinement of programmes, keeping them aligned with participant insights. Consequently, Virtual Care Professional Services maintains exceptionally high standards of care.

Begin your family’s journey toward healing—schedule a consultation with Carmen Lombard today and experience a supportive, evidence-based path to lasting recovery.