National Cancer Centre Singapore Call Centre

National Cancer Centre Singapore Call Centre

National Cancer Centre Singapore Call Centre provides fast and reliable support for all patients and families. If you need assistance with appointments, medication, or general enquiries, our trained team is ready to help. The Call Centre ensures every patient receives prompt guidance and support.

Contact Our Call Centre

You can reach the National Cancer Centre Singapore Call Centre by phone at (65) 6436 8088 or by email at callcentre@nccs.com.sg. Our team handles appointment scheduling, changes, and general patient enquiries. We answer your questions efficiently to make your visit smooth.

Operating Hours and Location

Our Call Centre operates Monday to Friday from 8:30 am to 5:30 pm and Saturdays from 8:30 am to 12:30 pm. We are closed on Sundays and public holidays. The main centre is located at 30 Hospital Boulevard, Singapore 168583. Easy access and clear directions ensure you can reach us without hassle.

Appointment Scheduling Support

The National Cancer Centre Singapore Call Centre assists patients in booking or rescheduling clinic appointments. We help with any adjustments you need for outpatient visits, ensuring your healthcare experience remains convenient and timely.

Laboratory Services and Medication Queries

Our Call Centre can guide you to laboratory services, such as phlebotomy, available Monday to Friday from 7:30 am to 5:30 pm and Saturdays from 7:30 am to 12 pm. For medication and pharmacy queries, our staff can connect you to the Ambulatory Treatment Unit Pharmacy or Outpatient Oncology Pharmacy for advice on oral or injectable anti-cancer medications.

Patient Support and Counselling

We offer information about the Cancer Helpline, psychosocial oncology support, and patient support programs. Our team assists with emotional support, practical guidance, financial aid, and educational workshops. Contact the Call Centre to connect to these services and improve your cancer care experience.

Support for GPs and Referring Physicians

The Call Centre provides assistance for GPs and referring physicians. We streamline communication for patient referrals, answer enquiries about our services, and ensure doctors receive timely support.

Feedback and Compliments

You can also contact the Call Centre to provide feedback or compliments about our staff and services. We value your opinions and use them to improve patient care continually.

The National Cancer Centre Singapore Call Centre ensures efficient communication, clear guidance, and support for all patients, families, and healthcare providers. By centralizing queries and providing a single contact point, we make cancer care easier and more accessible for everyone.