National University Hospital Singapore

National University Hospital Singapore

At the National University Hospital Singapore, we provide comprehensive healthcare services and expert care across multiple specialties. Singapore National Hospital handles general enquiries, emergency care, outpatient consultations, and inpatient treatments to ensure patients receive timely and professional support. The hospital prioritizes high-quality care, patient safety, and innovative medical solutions for all residents and visitors in Singapore.

General Enquiries and Contact Support

Patients can contact National University Hospital Singapore 24 hours a day for general enquiries. The NUHS Contact Centre assists with appointments, billing, and referrals. Staff respond quickly and accurately to every query. Additionally, the hospital offers multiple contact channels, including phone and email, to make support convenient and reliable.

Emergency and Children’s Emergency Services

The hospital runs a 24-hour emergency department as well as a children’s emergency unit. If patients require immediate medical attention, they should visit these services directly. Singapore University Hospital delivers prompt and professional care during critical situations to achieve the best results.

Medical Records and Reports

Patients can request medical records using the NUHS App for Singpass users or through dedicated forms. National University Hospital Singapore maintains strict confidentiality while providing easy access to medical reports. This service simplifies follow-ups and insurance claim processes for patients.

Specialist Appointments and Referrals

Specialist appointments, including oncology, cardiology, orthopaedics, and paediatrics, are available through the NUHS Contact Centre. The hospital also manages GP referrals and international patient appointments. Every department coordinates efficiently to ensure patients experience smooth scheduling and consistent care.

Billing and Payment Assistance

National University Hospital Singapore offers transparent billing and payment support. Patients can request statements, resolve queries, or submit claims during office hours. Online forms provide convenience, allowing patients and families to handle financial matters quickly and accurately.

Patient Experience and Feedback

The hospital encourages patients and visitors to provide feedback. National University Hospital Singapore values compliments and suggestions to enhance service quality continuously. Dedicated staff address concerns promptly, ensuring a positive and reassuring experience for every patient.

Commitment to Excellence

University Hospital Singapore integrates education, research, and advanced medical practice within the National University Health System. Patients benefit from cutting-edge treatments and compassionate care. Furthermore, the hospital fosters a supportive healthcare environment while shaping the future of medicine in Singapore.