Dr Kay Mohanna GP Lichfield

Dr Kay Mohanna GP Lichfield – About Our Surgery

Dr Kay Mohanna GP Lichfield is proud to provide expert, compassionate NHS care to the people of Lichfield. Our practice is dedicated to delivering high-quality, patient-centred services that meet your needs with professionalism and kindness. Moreover, we believe in open communication, easy access to care, and building long-term relationships with patients. As a result, your health is in safe and supportive hands.

Surgery Opening Times and Out-of-Hours Access

We offer flexible opening times designed to support busy lifestyles. Furthermore, if you need urgent care outside of our hours, NHS 111 is available at any time. Contact details and clear instructions are available online and at the surgery. Consequently, you always have access to the right care at the right time.

Meet the Dr Kay Mohanna GP Lichfield Team

Our surgery team includes GPs, nurses, healthcare assistants, and administrative professionals. Dr Kay Mohanna GP Lichfield leads with experience, clinical excellence, and a focus on teamwork. Additionally, we ensure every patient receives timely, respectful, and thorough care. As a result, your experience is smooth, coordinated, and supportive.

Join the Team at Dr Kay Mohanna GP Lichfield

We welcome professionals who want to make a real difference in NHS primary care. Explore available roles and take the next step in your healthcare career. Moreover, we offer mentorship, continued training, and a collaborative culture. Hence, it’s a great place to grow and thrive professionally.

Practice Policies and NHS Standards

Our surgery follows strict NHS guidelines to protect your privacy, dignity, and safety. Likewise, we update all policies in line with national standards and best practices. Additionally, we keep them accessible to patients. For this reason, our care remains transparent and trustworthy.

Patient Feedback, Complaints, and Service Improvement

Your feedback is essential to improving our services. Moreover, we handle complaints fairly and efficiently, ensuring they lead to meaningful change. In addition, we actively encourage suggestions from patients. Consequently, your voice plays a vital role in shaping better care.

Services and Digital Healthcare Access

We provide a full range of NHS services including test results, vaccinations, fit notes, chronic condition management, and referrals. Additionally, patients can manage care online—book appointments, access health records, and request prescriptions. As a result, you gain more control and flexibility over your health.

Patient Participation Group (PPG)

Our PPG is an active group of patients who work with the practice to improve services. Furthermore, we welcome new members and diverse perspectives. The group meets regularly and helps guide service enhancements. Consequently, the patient community has a real voice in how care is delivered.

CQC Ratings and Patient Safety Standards

The Care Quality Commission inspects our practice to ensure compliance with NHS safety and quality guidelines. We meet or exceed these standards consistently. Additionally, we take prompt action on any recommendations. Hence, our care is continuously monitored and improved.

Integrated Care Board (ICB) and NHS Research

We work closely with the local ICB to deliver integrated care across the community. Moreover, we participate in NHS research that supports medical advancement. As a result, we help shape future care while providing excellent service today.

Access to Records and Carer Support

Patients can securely view their health records online and manage appointments and prescriptions with ease. Furthermore, authorised carers may request access to support loved ones’ care. Therefore, managing health becomes simpler and more inclusive.

Supporting Long-Term Health and Wellbeing

We offer wellbeing support through preventive care, mental health guidance, and healthy lifestyle resources. Additionally, we connect patients with both local and national support services. Likewise, we personalise care plans to fit your needs. As a result, your long-term wellbeing stays central to everything we do.