Childline Wynberg Counselling Centre Wynberg

Business Listing: Childline South Africa – 24/7 Helpline Support for Children and Youth

About

Childline South Africa is a vital, free, and confidential service committed to protecting children and promoting their rights across the country. Through its 24-hour helpline, the organisation offers a safe space for children, teenagers, and concerned adults to seek support, information, and guidance regarding any issue affecting the well-being of a child or young person.

Recognising the power of communication, the telephone serves as a unique and empowering medium for children to open up in their own time, using their own words. It offers privacy and emotional safety, allowing children to share experiences and feelings that might be too intimidating to express in person.

Every call, every conversation, and every child’s story contributes to shaping broader advocacy efforts, influencing child protection strategies, and reaching many others who may be unable to speak out themselves.

Services

24/7 Free Helpline Support

• Available 24 hours a day, 7 days a week

• Free from all phone networks

• Open to children and teens up to 18 years old

• Also accessible to adults concerned about a child’s well-being

Online Counselling

• Live chat with trained counsellors

• Monday to Friday, 11:00–13:00 and 14:00–18:00

• Private and secure platform for teens who prefer to type rather than talk

Age-Specific Guidance

• For Children:
  Childline helps younger children understand the difference between right and wrong, what abuse is, and how to seek help if they feel unsafe or scared. The service encourages children to speak out and provides a reassuring ear in difficult times.

• For Teenagers:
  Childline supports teens with honest, informative resources to navigate the complexities of growing up. Topics include peer pressure, identity, mental health, sexuality, relationships, and dealing with violence or neglect. An informed teen is better able to protect themselves or ask for the protection they need.

Additional Information

Childline South Africa operates as a non-profit organisation and is a recognised leader in child protection and advocacy.

By reaching out through the helpline or online chat, children and young people find not only a listening ear, but also a lifeline—support that validates their experience, informs their choices, and helps them take meaningful steps forward.

Contact Childline South Africa today. You are not alone.