Mount Elizabeth Novena Medical Records Singapore

Mount Elizabeth Novena Medical Records Singapore

Mount Elizabeth Novena Medical Records Singapore provides quick access to your health information. Patients can request their medical reports, including anaesthesia documents, laboratory results, and radiology reports. Our team ensures a smooth process so you receive the information safely and promptly.

Access Your Medical Records Easily

Patients or caregivers can access health records via the MyHealth360 mobile app. This includes radiology reports, laboratory results, health screening results, and COVID-19 test reports. Notifications alert you once your reports are available.

Visiting the Medical Records Office

You can also visit our Medical Records Office (MRO) for direct assistance. Before visiting, ensure you have the required documents:

• Completed application and consent for the release of health records.

• Copies of the patient’s and authorised requestor’s identification (NRIC or passport).

• For patients under 21, parental or legal guardian consent.

• For deceased patients or those lacking capacity, legal representative consent and death certificate if required.

Contact Information

Mount Elizabeth Novena Medical Records Singapore team is ready to assist via email or phone. Requests take a minimum of five working days to process. You can receive records through email, mail, or self-collection at the MRO.

Types of Records Available

• Discharge summaries

• Laboratory results

• Radiology reports

• Anaesthesia documentation

• Health screening reports

Convenience Through Technology

The MyHealth360 app makes it simple to view your medical reports from anywhere. Using the app ensures quick access and convenience without visiting the hospital in person.

Tips for a Smooth Records Request

1. Prepare all identification documents.

2. Complete the application form accurately.

3. Specify the type of records needed.

4. Use the email sg.mnh.mro@mountelizabeth.com.sg for faster processing.

5. Allow adequate time for administrative processing.

Why Choose Mount Elizabeth Novena

We combine experienced staff with modern technology to ensure patients receive timely and accurate medical records. Our focus is on patient convenience, safety, and confidentiality.

Services for All Patients

Mount Elizabeth Novena Medical Records Singapore supports local and international patients. We handle various types of medical records, ensuring everyone can access their information easily.