Mental Matters

National Dental Centre Singapore Dental Records

Description

National Dental Centre Singapore Dental Records

The National Dental Centre Singapore Dental Records Office handles requests for dental reports, images, and personal dental documents. Patients and authorised individuals can access these reports for insurance claims, work-related compensation, or personal reference.

Who Can Request Dental Records

At the National Dental Centre Singapore Dental Records Office, patients over the age of 21 may request their own records. For patients under 21, a parent or legal guardian must provide consent. In special cases, such as mental incapacity or death, the authorised representative or next-of-kin may submit the request.

Third parties may also request records, but only with the patient’s consent. This process ensures your dental information is protected while still accessible when needed.

How to Request Dental Reports or Images

You can submit a request through HealthHub with SingPass, or email the Dental Records Office directly. Available record types include:

  • Ordinary dental reports

  • Specialist reports

  • Insurance form completion

  • Work injury forms

  • Simple insurance documents

  • Memos

  • Record duplications

If you need a specific document not listed, the team at the National Dental Centre Singapore Dental Records Office will assist by email.

Dental Report Fees and Payment

The cost of services varies. Ordinary dental reports cost $121, while specialist reports are priced at $222. Insurance form completion and work injury reports typically cost $121. Basic memos and simple insurance forms range from $12 to $25.

All fees include 9% GST. Payment methods include PayNow or HealthHub (credit card). Once the request is verified and payment is made, processing begins.

Report Processing Time and Delivery

Dental record requests typically take four to six weeks. The timeline begins once all documents are completed, signed, and payment is received.

You can receive your documents either through HealthHub or via encrypted PDF email. The National Dental Centre Singapore Dental Records Office ensures a secure and convenient delivery.

Contacting the National Dental Centre Singapore Dental Records Office

For more help or to request dental records, you can contact the office:

  • Phone: 6324 8847

  • Email: dro@ndcs.com.sg

  • Address: 5 Second Hospital Avenue, Singapore 168938

  • Operating Hours: Monday to Friday, 8:30am – 5:30pm

Dental Records for Insurance and Legal Needs

Whether you’re applying for insurance, filing a claim, or managing personal healthcare records, the National Dental Centre Singapore Dental Records Office supports your needs. They ensure accurate documentation and professional service throughout the process.

What to Expect After Requesting Your Dental Report

You’ll receive a factual summary written by a dental professional. This may include diagnosis, treatment dates, and any procedures performed. Specialist reports may involve new consultations or investigations.

If additional records like X-rays or test results are required, the office will inform you of further charges.

Dental Records Delivery Options at Your Convenience

You may choose between HealthHub (where you can download documents) or receiving an encrypted PDF by email. Both options are secure, fast, and easy to access.

 

National Dental Centre Singapore Dental Records

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