National Dental Centre Singapore Dental Records Office

National Dental Centre Singapore Dental Records

Office

The National Dental Centre Singapore Dental Records Office helps patients access dental reports and anaesthesia documentation efficiently. Patients use this service to request reports for insurance claims, personal reference, or official purposes. By visiting this office, patients can be confident that every request is processed quickly and securely.

Who Can Request a Dental Report

First, patients aged 21 years or older can request their dental reports directly. Meanwhile, patients under 21 need consent from a parent or legal guardian. Additionally, third parties can request a report only with the patient’s permission. If the patient is mentally incompetent or has passed away, an authorised representative or immediate next-of-kin must provide written consent. This clear process guarantees privacy and legal compliance.

How to Apply for Dental Records

To request records, patients can submit applications online via HealthHub using SingPass. Moreover, they can choose ordinary dental reports or complete insurance forms. Alternatively, patients may email dro@ndcs.com.sg for other report types. This ensures every request is verified and handled correctly.

Types of Dental Reports Available

The office provides multiple types of dental reports:

• Ordinary Dental Report: Offers factual information about treatments, medications, and medical conditions.

• Specialist Dental Report: Provides detailed opinions and prognosis from a doctor. It may require additional assessments or tests.

• Insurance Claim Forms: Includes detailed treatment information for insurance companies.

• Work Injury Compensation Forms: Evaluates injury extent and disability duration.

• Simple Insurance Forms: Available with or without tooth charting.

• Administrative Memos: Brief statements or summaries as requested.

• Record Duplications: Copies of discharge summaries, investigation results, dental reports, or referral letters.

Fees and Payment

Next, fees depend on the report type. Ordinary and insurance forms cost approximately $121. Specialist reports cost around $222. Simple forms range from $14 to $25. Administrative memos are $12, and duplication fees are $14. Patients pay via PayNow or credit card through HealthHub, making the process simple and convenient.

Request Completion Timeline

After submitting all forms, supporting documents, and payments, the office processes requests within four to six weeks. Then, patients receive documents securely via HealthHub downloads or encrypted PDFs via email.

Contact and Location

The National Dental Centre Singapore Dental Records Office operates Monday to Friday, 8.30 am to 5.30 pm. It closes on weekends and public holidays. Patients may contact the office by email at dro@ndcs.com.sg or call 6324 8847. The office is located at 5 Second Hospital Avenue, Singapore 168938.

Key Benefits of Using This Office

Using the National Dental Centre Singapore Dental Records Office gives patients fast and secure access to dental records. Additionally, multiple request methods, a transparent fee structure, and professional verification support insurance claims, work injury claims, and personal record-keeping. Consequently, patients can rely on accurate and timely dental documentation.